What if a website doesn't load properly?

Troubleshooting Website Loading Issues

While ProxyMule successfully loads the vast majority of websites, occasionally you might encounter issues. Understanding common problems and their solutions will help you get the best experience from our free proxy service.

Common Reasons Websites Don't Load

• Complex JavaScript: Websites with heavy JavaScript frameworks may have compatibility issues
• Anti-Proxy Detection: Some sites actively block proxy traffic using detection systems
• SSL Certificate Issues: Certain security configurations may cause certificate warnings
• Large File Sizes: Very large pages or images may timeout during loading
• WebSocket Requirements: Sites requiring WebSocket connections may not function fully
• CDN Restrictions: Content delivery networks sometimes block proxy server IPs

Step-by-Step Troubleshooting

Try these solutions in order when a website doesn't load properly:

1. Refresh the Page: Simply reload the page - temporary network issues often resolve on retry
2. Check the URL: Ensure you've entered the complete URL including http:// or https://
3. Try HTTPS Version: If using HTTP, try the HTTPS version instead (or vice versa)
4. Clear Browser Cache: Old cached data can sometimes interfere with proxy functionality
5. Disable Browser Extensions: Ad blockers or security extensions might conflict with our proxy
6. Try Different Browser: Some browsers handle proxied content better than others
7. Wait and Retry: If the target website is temporarily down, try again later
8. Check Website Status: Verify the target website is actually online using a service like DownDetector

Optimizing Load Performance

To improve loading speed and success rates:

• Close unnecessary browser tabs to free up memory
• Disable auto-playing videos and animations in browser settings
• Use a stable internet connection when possible
• Allow sufficient time for complex pages to fully load
• Avoid accessing multiple heavy websites simultaneously through the proxy

Alternative Solutions

If a specific website consistently doesn't work through our proxy, consider these alternatives: Look for mobile versions of websites which are often simpler and load better, try accessing different sections of the website directly, search for mirror sites or alternative domains, or use the website's API if available for technical users.

Reporting Persistent Issues

If you encounter a popular website that consistently fails to load, you can help us improve. Note the specific URL, error messages, browser type, and any unusual behavior to report to us. We continuously work to enhance compatibility with more websites.